Child care license revoked


Neglect, maltreatment and emotional abuse has led to the closure of an in-home child care center located in the Burnside neighborhood of Red Wing.

An order of revocation was issued to Tricia Callstrom by the Minnesota Department of Human Services on Jan. 11, 2018, which effectively revoked her license to provide family child care and foster care. Until recently, Callstrom was licensed to provide care for up to 12 children in her home.

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This order is the direct result of an investigation launched against Callstrom in 2017 regarding allegations of domestic violence. According to the DHS report, Callstrom struck an adult in her home which resulted in a chipped tooth and injury to the nose. The report noted that child care was not in session and no foster children were in the home at the time of the incident. However, through their investigation, an incident of child care neglect was also uncovered.

This revelation resulted in a temporary suspension of her license, issued Aug. 16, 2017. After first appealing the order, she later withdrew her appeal. DHS affirmed the temporary suspension Oct. 13, 2017. The suspension was in effect until the order of revocation was issued this month.

DHS said in its report that Callstrom withheld relevant information or provided false and/or misleading information to the commissioner during the investigation.

Ultimately, the investigation revealed that a 2-year-old and a 10-year-old child were playing with Legos, unsupervised, for approximately 40-45 minutes in an unlicensed lower level of Callstrom's home. The report noted that these items were "potentially hazardous" and not "appropriate to the developmental stage and age of the child." The report also stated that children were frequently sent to the unlicensed lower level to bring toys upstairs.

According to the report, Goodhue County representatives also visited Callstrom's home June 16, 2017, and determined that she failed to report an injury which required treatment by a physician, as required by law. The report stated that, during this visit, county officials also determined that she "subjected children in care to emotional abuse when (she) repeatedly called them names in order to threaten, humiliate or frighten them."

The report noted that Callstrom received another immediate temporary suspension of her license back in 2010 for lack of supervision and operating over capacity. Her license was ultimately placed on conditional status for two years following a maltreatment incident in which two children left her care, unsupervised, and were found by community members.

The DHS report described the list of violations in the document as being "serious and chronic" in nature.

Callstrom was given 10 days to request an appeal after receiving the notice and DHS still has her license listed as "Revoked: Subject to Appeal" on its official website.

Goodhue County Health and Human Services declined to comment, stating that they do not discuss specific cases.

DHS said that, when a license is revoked, the license holder is prohibited from reapplying for another DHS license for five years after the revocation is final. The revocation is considered final once the appeal process is completed or on the date of issuance, if the license holder does not appeal. If they choose to re-apply, the applicant will be fully assessed to determine whether or not they meet DHS requirements.