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Once a report is made through the app, the city receives the complaint, like Lynn Nardinger has, where they can evaluate it and create a course of action.

Putting public apps to work

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The click of the keyboard and soundless tap of a smartphone can open up new options for Red Wing's citizens.

The technology the city's Public Works Department has introduced include a YourGov app for smartphones, a geographic information systems mapping system that is both online and on smartphones, and GPS devices that monitor snow plow salt use and position.

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