Weather Forecast

Close
Advertisement

Is good customer service dead?

Email

What has happened to "good customer service"? This was the topic of discussion of some business CEOs recently based on this column three weeks ago where I wrote that "good customer service is not only the right thing to do, but it also makes good business sense."

Are you a newspaper subscriber but you don't have a Digital Access account yet? https://secure.forumcomm.com/?publisher_ID=40&event=subscriber/lookup.

You will need your subscription account number and phone number. Not sure if you have an account? Email us at subscriberservices@forumcomm.com and we can help you.

Advertisement
Advertisement
Advertisement
randomness